↩️ Refund & Return Policy – Bakezone

 

Bakezone(“we”, “our”, “us”), we prepare all products fresh on order to ensure the highest quality. Due to the perishable nature of our products, we follow this policy:

 

1. Customer Satisfaction

If you are not satisfied with any product, please contact us at:
   Email: bakezone405@gmail.com

We take full responsibility and will resolve issues fairly, including replacements or refunds if deemed necessary by a Bakezone Executive.

2. Complaint Window

Complaints related to quality or damaged products must be raised within 30 Minutes of delivery for evaluation and resolution.

3. Refunds

For approved returns, the replacement product will be delivered within 5-7 hours
Refunds will be provided through the original payment method or in cash, depending on the circumstances.
For approved refunds, the amount will be credited into the source account within 7-10 business days

 

4. Order Cancellation

Orders cannot be canceled once accepted, due to the fresh preparation of all products.